people renewing their Travel Pass onlineA number of bus passes for senior, blind or disabled people will expire in March 2013. Here’s some advice from Metro that you might find useful yourself, or that you can pass on to anyone you know who has a senior, blind or disabled pass…

The quickest and easiest way to renew your pass is online at www.wymetro.com.  The process takes a few minutes to complete and passes are currently being posted out within 7 to 10 days.

Metro are encouraging pass holders to use this method where possible – you could ask friends or family to help with the online process if you need a bit of help.

If you cannot renew online, you can order a new pass in person through Bus Station Travel Centres. Passes could take several weeks to arrive through this method. Please note that you can’t renew your pass at the Post Office.

You can also call MetroLine for help – call 0113 245 7676 between 10am and 2pm.

Please renew your pass as soon as possible – there will be much longer delivery times from February onwards, so you might want to renew your pass before then to beat the rush. Metro don’t want anyone to be without a valid pass for travel because they are waiting for a new pass to arrive.

As part of the English National Concessionary Travel Scheme, there are 250,000 Metro-issued senior, blind and disabled concessionary passes due to expire on 31st March 2013. Please help other residents to get their bus pass renewed in good time.

How to renew your Blind or Disabled bus pass (pdf)

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About The Author

Diane Sims (admin)

Interactive Communications Officer for Kirklees Council. I work with residents, community groups and local services, helping people to use a range of different technologies to share what they know and get things done.

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